This Policy was last updated on 6th January 2022

Purepages Group Limited (hereafter called ‘the Group’) has created this statement in order to demonstrate our strong commitment to your privacy. It fully complies with the new General Data Protection Regulation 2016/679 (GDPR) which became law on the 28th May 2018.

Under the terms of GDPR, organisations have to ensure that personal data is gathered legally and under strict conditions; managed and protected from misuse and exploitation; respect the rights of data owners.

Collection of Your personal information

You can always visit any of our group websites or blogs without giving any information about yourself. However, there will be times when we may need to correspond with you for information from you, for example;

  1. To write a reply or to correspond in some manner, for example, write to you with a customer service enquiry.
  2. To resolve a payment query.
  3. To provide a user name and password for one of our products.
  4. To contact you for customer satisfaction surveys, market research or in connection with certain transactions.
  5. By the Group and its business partners, for marketing purposes if you have permitted such use.

Storing of Your personal information

One week after any race is completed, all balloon purchase information including GDPR preferences is passed over to the Cause or Charity manager. Once the Group receives confirmation of receipt in writing from the cause / charity manager, the group permanently deletes all records except your registered account with us.

No financial information ( credit / debit card / bank details ) is ever stored.

Managing your Personal Information

Other than the correspondence aspects discussed in the section above, the main source of personal information given is when you create an account on Rentaballoonrace to buy or gift virtual balloons.

This will include your name, email address, post code and agreement or not to future marketing from your chosen charity under GDPR rules of compliance. Your home address is not mandatory. Creating an account also requires you to register a username and password so you can gain secure access to your account in the future.

You may at any point request that we delete some or all of the personal data we hold on you by completing the contact us form or alternatively, writing directly to [email protected]

How Long Do We Keep Your Data?

After a race has finished and all balloon purchasing information has been passed through to your supported charity, the only data kept is your account details. These are kept in an identifiable form for as long as we have a legitimate reason to use the data and as required by law.

About cookies

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. Whilst cookies are often only used to measure website usage and effectiveness and to allow for ease of navigation or use, they are not associated with any personal information.

You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Since cookies allow you to take advantage of some of our websites' features, we recommend that you leave them turned on. For example, if you block or otherwise reject our cookies, you will not be able to access certain website services that require you to sign in.

Encryption Security

The Group takes all reasonable measures to protect and secure the information you provide to us. Any financial information you enter online, such as your credit card number etc. will be encrypted using secure socket layer (SSL) encryption technology. If you are using Microsoft Internet Explorer, Safari, Chrome, Firefox to name a few you can tell the technology is working when you see the lock icon at the top of your browser. The protection of your information is important to us.

Protection of children’s personal information

Anyone of any age is open to visit any Purepages Group website, all of which we consider suitable for children. However, if you are under the age of 16, we ask that you do not submit any personal information to us. We strongly encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit.

Links to third party sites

Our websites contain links to other websites, primarily those of causes or charities. We do not control these “third party sites” and the Group is not responsible for the privacy practices of such other sites. We strongly encourage our users to be aware when they leave the Group web system to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Group web site.

Changes to this Privacy Policy

The Group will occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of the Privacy Policy. For significant or material changes to this statement, we will notify our users by placing prominent notice on the site.

Enforcement of this Privacy Policy and contact information

The Group welcomes your comments regarding our Privacy Policy. If for any reason you believe that your privacy has been breached through the use of our site, please contact us immediately by completing the contact us form and we will do our best to promptly determine and correct the problem.